Shipping policy
Shipping Policy
Last updated: June 22, 2026
1. Processing Time All orders are made to order and typically enter production within 2–5 business days after payment is confirmed. Orders are not processed on weekends or holidays.
2. Shipping Times Once your order has been fulfilled, estimated delivery times are:
- United States: 5–10 business days
- International: 10–21 business days
These are estimates only and are not guaranteed. Delays may occur due to carrier volume, customs clearance, or other factors outside our control.
3. Shipping Carriers Orders are shipped via standard carriers (USPS, UPS, FedEx, or equivalent international carriers) depending on your location and order size.
4. Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
5. International Shipping Crave ships worldwide. International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in the order total and are non-refundable.
6. Lost or Delayed Packages Crave is not responsible for packages lost or delayed in transit. If your tracking shows no movement for more than 10 business days (domestic) or 21 business days (international), please contact your local carrier or reach out to us at [your email address].
7. Incorrect Address Please ensure your shipping address is correct at checkout. Crave is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately — once an order is in production, address changes cannot be guaranteed.
8. Contact For shipping inquiries, contact us at Drewtemb@gmail.com.